How automating their onboarding saved Kleinanzeigen 100s of hours and boosted human connection

With more than 36 million monthly users, Kleinanzeigen is Germany's leading second-hand marketplace. It's part of Adevinta, a global classifieds expert with more than 25 digital brands and around 6,000 employees.

‍

Kleinanzeigen aimed to grow its team by 120 in just over 12 months. To achieve this ambitious target, they turned to Employee Experience consultants EX Lab. EX Lab partnered with Dado to deliver a revamped onboarding process that combined high automation with a heartwarming human touch.

‍

Join this live discussion hosted by Arielle Kilroy, Co-Founder of Dado, to hear from Kleinanzeigen onboarding coordinator Lisa Maroska  and EX Lab Chief Experience Officer Madlen Medina. The conversation will cover: 

• How Kleinanzeigen used to manage their onboarding and the challenges they faced
• How they worked with EX Lab to pinpoint the friction points and gaps in the existing approach
• How the new onboarding boosted human connection amongst a hybrid workforce
• How HR automation played a counterintuitive yet critical part in delivering a more employee-centric onboarding process
• How you can do the same: tips on how you can be the employee experience change-maker at your company